Contact Us

There are many ways to get in touch with us so please don't hesitate to email, phone, fax, or mail. We are here to help!

Customer Service Questions
Email Customer Service
Order Shipping Status
If you have not received your order and believe it is late, please check the Shipping Policy to review our standard delivery times. If your shipment is overdue, please email us.

We will attempt to respond to all requests on the same business day, and certainly within 1 business day. Please note that the hours of operation for our customer service desk are Monday - Friday 8 AM-10 PM CST, Saturday 8 AM-5 PM CST and Sunday 9 AM-5 PM CST.
Returns and Refunds
If you have a question about returning a product please first review our Guarantee which explains under what conditions and where to return a product. If you still have questions, or wish to check on the status of your refund, please email us.
Product Related Questions

Ask Our Experts


Order Toll Free: 1-877-289-1235
Customer Service Phone: +1.800.683.1235
OUTSIDE NORTH AMERICA: +1.920.232.3075

Customer Service Hours
Monday - Friday 8:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 8:00 AM - 5:00 PM (Central)

Sales Department Hours
Monday - Friday 6:00 AM - 1:00 AM
Saturday 6:00 AM - 9:00 PM
Sunday 8:00 AM - 5:00 PM (Central)

Silver Star Brands, Inc.
250 City Center
Oshkosh, WI 54906


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