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EasyShip Program FAQ

The NEW Native Remedies EasyShip program makes it even more convenient for you to receive uninterrupted health benefits-- plus it saves you time and money!

 

1. What is the EasyShip program?

The EasyShip program conveniently bills and sends you the quantity of products you sign for at the frequency you choose and then bills the credit card you have used to sign up for. You are only billed once your product is shipped so you never pay for anything you don't want.

EasyShip page

2. Who Can Use the EasyShip program?

The EasyShip program is currently only available to orders shipped to the United States and Canada. We apologize for any inconvenience this may cause.

EasyShip page

3. What are the benefits of the EasyShip program?

  1. Get free normal shipping on all of your EasyShip products (see question 3 for details).

  2. The program will automatically calculate when you are due to receive a free product based on our Buy 2 Get 1 FREE on going customer loyalty offer.

  3. There is no fee or minimum time commitment to join the EasyShip program.

  4. You may cancel anytime.

EasyShip page

4. How does the free shipping discount work?

When a customer signs up for the EasyShip program, they automatically receive free normal shipping on all their EasyShip products. That's a savings of $5.99 to $10.99 PER ORDER.

PLEASE NOTE:

1. Please select ONLY normal shipping (no expedited or priority methods) for the EasyShip program, as we only offer free shipping for this method.

2. If you cancel prior to receiving your first easyship shipment (either 30 days or 60 days out depending on the frequency you selected), the original shipping price will be billed to you, using your original payment method. The shipping price billed will be in accordance with our current shipping rates, as listed in our Shipping Policy.

For further details on shipping, please view our shipping policy page.

 

EasyShip page

5. Is there a minimum order or commitment to join the EasyShip program?

No, there is no minimum order or commitment to join.

However, if you cancel prior to receiving your first easyship shipment (either 30 days or 60 days out depending on the frequency you selected), the original shipping price will be billed to you, using your original payment method. The shipping price billed will be in accordance with our current shipping rates, as listed in our Shipping Policy.

EasyShip page

6. Do I have to pay a fee to join the EasyShip program?

No, join the convenience program at any time at no cost.

EasyShip page

7. How do I join the EasyShip program?

Simply select the EasyShip button on the previous page to add the product of your choice to the cart. It will be shipped to you in the quantity and at the frequency you need.

EasyShip page

8. What happens if the product on my EasyShip is on backorder?

We try our best to ensure that our fulfillment center is always stocked so this should not occur. If your product is on backorder our EasyShip customers receive priority. Your order will be shipped as soon as it's available to ensure uninterrupted dosage and benefits.

EasyShip page

9. What if I need to cancel the EasyShip program?

You can opt out of the EasyShip program at any time. Simply call customer service and cancel by phone or email us with your customer information at service@nativeremedies.com. Your request must be received 5-7 business days before your next scheduled shipment date. PLEASE NOTE: If you cancel prior to receiving your first easyship shipment (either 30 days or 60 days out depending on the frequency you selected), the original shipping price will be billed to you, using your original payment method. The shipping price billed will be in accordance with our current shipping rates, as listed in our Shipping Policy.

EasyShip page

10. How will I be billed?

Each shipment will be charged to the form of payment used to pay for your initial order. The charge will occur when the product ships.

EasyShip page

11. How do I update my billing and address information?

To update your billing or shipping address information, simply call customer service and cancel by phone or email us with your customer information at service@nativeremedies.com. Your request must be received 5-7 business days before your next scheduled shipment date.

EasyShip page

12. Can I add or delete a product from my EasyShip order?

Yes, you can add or delete a product to your EasyShip order, simply call customer service and cancel by phone or email us with your customer information at service@nativeremedies.com. Your request must be received 5-7 business days before your next scheduled shipment date.

EasyShip page

13. What products are available for the EasyShip program?

The following products are available for EasyShip:

  • BrightSpark
  • Focus
  • Mindsoothe
  • PureCalm
  • Focus ADDult
  • UTI Clear
  • ThyroidAssist
  • EcoSlim
  • Prostate Dr.
  • High-Rite
  • Mindsoothe Jr.
  • Ikawe
  • Detox Drops
  • Immunity Plus
  • Candidate
  • Fertile XX
  • Thanda
  • Cholesto-Rite
  • Kidney Dr.
  • SerenitePlus
  • Fatigue Fighter
  • ThyroSoothe
  • JointEase Plus
  • AllergiClear
  • Slimmer's Assist
  • Gastronic Dr.
  • BioVent
  • Brain Tonic
  • TinnaRex
  • SciatiGon
  • ClearSkin-E
  • Skin Dr.
  • Fertile XY
  • Nerve Tonic
  • Nail-Rx
  • Serenite Jr.
  • AdrenoBoost
  • Epi-Still
  • LegCalm
  • HaliTonic
  • Liver Dr.
  • MellowPause
  • Mood Tonic
  • Natural Moves
  • Endo-Ex
  • StudyPlus
  • Aqua-Rite
  • Be-Dry
  • Dong Quai
  • Sleep Tonic
  • ClearSkin Skin Wash
  • Insulate Plus
  • ClearSkin-A
  • K-OK Kiddie Calmer
  • Tula Tantrum Tamer
  • MiGone Plus
  • Femalite
  • Vizu-All Plus
  • BronchoSoothe
  • DigestAssist
  • SOS HistaDrops
  • DeodoRite
  • Serenite-LT
  • Throat & Tonsil Dr.
  • UT Tonic
  • Memorise
  • Gasolve Relief
  • ReGrow Plus
  • Diabetonic
  • Ear-OK Drops
  • Crave-Rx
  • Mens-Reduce
  • Circu-Live
  • N-Con Tonic
  • ComfiCoff
  • Ear-Heal
  • Rx-Hale
  • ReGrow Scalp Massage Oil
  • NicoTonic
  • JuniorSlim
  • Petalive KC-Defense
  • Parasite Dr.
  • Petalive Ear Dr.
  • Petalive Immunity and Liver Support
  • Petalive Skin and Coat Tonic
  • Petalive UTI-Free
  • Petalive C-Caps
  • Petalive Cushex Drops
  • Petalive EaseSure
  • Petalive PetCalm
  • Petalive Aggression
  • Petalive Sinu-Rite
  • Petalive LiverAid
  • Petalive Respo-K
  • Petalive Muscle and Joint Support
  • Petalive Eye-Heal
  • Petalive GlucoBalance
  • Petalive AmazaPet
  • Petalive Digestive Support
  • Petalive Heart and Circulation Tonic
  • Petalive DetoxPlus
  • Petalive Gumz-n-Teeth
  • Petalive AnalGlandz
  • Petalive Vi-Pro Plus
  • Petalive Thyro-Pet
  • Petalive Natural Moves
  • Petalive Flatulence Preventer
  • Petalive Problem Pet Solution
  • Petalive SlenderPet Weight Management
  • Petalive Parvo-K

EasyShip page

14. Why was my order cancelled?

A cancelled order indicates a problem processing your payment. If your credit card is declined on the first billing attempt, Native Remedies will process the transaction again three days later, and again six days after the initial attempt (maximum attempts allowed by the system). If the card is declined on the third attempt, you will receive a notification email stating cancellation of your order.

To update your account with a different credit card, you may log-in to your Native Remedies account and enter valid billing information, or contact customer service by calling (561) 544-6006. Be sure to have your order number ready before speaking to a representative.

EasyShip page

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The statements regarding these products have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease. The information on this Web site or in emails is designed for educational purposes only. It is not intended to be a substitute for informed medical advice or care. You should not use this information to diagnose or treat any health problems or illnesses without consulting your pediatrician or family doctor. Please consult a doctor with any questions or concerns you might have regarding your or your child’s condition.

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