100% One Year Money Back Guarantee
We are so certain that you will be completely satisfied with our wonderful, natural products, that we offer a One Year unconditional money back guarantee*.
Simply try our products for at least 30 days. If you are not completely satisfied - for any reason - return the product to us within 1 year for a complete refund less shipping fees.
Please return all opened and unopened product containers, plus your name and invoice or order number, to:
2155 S. Oakwood Rd.
Oshkosh, WI 54904
To expedite the return process, please be sure to process a Return Merchandise Authorization online. If you do not have an account (guests) click here. If you have an account (registered customers) log in here.
***At this time only requests made for refunds can be submitted online.***
If you would like to exchange your item please call customer service at 1-800-683-1235.
For orders placed prior to 3/24/15, physical checks will be issued for all refunds and will be mailed to the billing address on your order. We apologize for any inconvenience that this may cause. Refunds will be processed within 3-8 business days after the receipt of your return. For orders placed after 3/24/15, all refunds will be credited using your original payment method.
If you have any questions about our return policy, or want to follow up on your return, please contact us using, email or call customer service at 1-800-683-1235.
* A 25% administration fee will be applied to all orders returned to us without a copy of the order, packing/picking slip, or a reference to the order number.