Ordering, Payment and Shipping Policy - Native Remedies LLC

Ordering, Payment & Shipping Policy

We at Native Remedies want your online experience to be enjoyable, simple and successful. To that end, we have created an ordering, shipping and payment process to make your life easy.

Please review our policies and procedures and let us know if you have any questions or concerns by contacting us at service@nativeremedies.com

Most credit and debit card orders are shipped on the same business day. Mail or Fax orders are shipped once payment is received.

The shipping choices for online orders shipped within the United States and internationally are Domestic Overnight, Express and Expedited. Expedited or Express orders placed by 3 PM EST will ship on the SAME BUSINESS DAY. We try to ship all orders within 24 business hours.

Please note: We do not ship orders on Saturday or Sunday. Any order placed on Saturday, Sunday or a national holiday will be shipped on the next business day.

Below are the shipping options and the associated Shipping & Handling Charges

Local Shipping & Handling

United States of America

Normal	Shipped via the USPS, 5 - 7 business days anywhere within the USA	$5.99 for the first item, add $1 per each additional item
Priority	Shipped via USPS, 3 - 5 business days average anywhere in the USA	$7.99 for the first item, add $1 per each additional item
FedEx/UPS 2nd Day Guaranteed	Shipped via FedEx or UPS, 2 business days guaranteed anywhere in the USA	$13.99 for the first item, add $1 per each additional item
Expedited	Shipped via Express Mail, 1 - 2 days anywhere in the USA	$17.99 for the first item, add $1 per each additional item
Guaranteed Overnight	Shipped via FedEx or UPS Next Day	$19.99 for the first item, add $1 per each additional item
Overnight Saturday Delivery	Next Day - shipped via FedEx or UPS	$32.99 for the first item, add $1 per each additional item

Please note: Native Remedies reserves the right to change the shipping method at its own discretion and expense. Native Remedies is not responsible for delays caused by weather or other natural disasters.

 

International Shipping & Handling

Canada

Normal	Canada, 10 - 14 business days	$6.99 for the first item, add $1 per each additional item
Canada Expedited	FedEx 3-5 business days	$26.99 for the first item, add $1 per each additional item. Estimated delivery time for items we have in stock is 2 to 4 business days from date of shipment provided no problems occur with your local customs office. Most orders do clear quickly and are delivered within the UPS estimated time.

For all Canadian shipments, Native Remedies will not be held responsible or liable for any problems that result at your local customs office. If customs duties are assessed, these are in addition to your shipping charges and must be paid directly by you. No refunds will be given for items that are seized at your local customs office.

Native Remedies will not be held liable for any customs duties or taxes that arise from your local customs office. Native Remedies will also not be held responsible for any additional fee the local carrier in your country may charge.

All Other Countries

International	shipped via regular mail, 14-21 business days anywhere in the world	$8.99 for the first item, add $1 per each additional item.
International Expedited	FedEx 3-5 business days	$27.99 for the first item, add $1 per each additional item.

Please note that customs and import policies in some countries prohibit the importing of herbal and/or homeopathic products for personal use. It is your responsibility to check your country's policies. Because of increased vigilance in Germany, we no longer ship to Germany.

Estimated delivery time for items we have in stock is from date of shipment provided no problems occur with your local customs office. Some countries may require various types of import licenses. Native Remedies will not knowingly ship any products to any countries that may require any type of license. Native Remedies will not be held responsible or liable for any problems that result at your local customs office. No refunds will be given for items that are seized at your local customs office. Native Remedies will not be held liable for any customs duties or taxes that arise from your local customs office. Native Remedies will also not be held responsible for any additional fee the local carrier in your country may charge. Our international shipping prices reflect the base shipping charge not including customs duties, taxes and country specific fees. Our fees ONLY reflect the cost for us to ship your order to your country. If you are unsure of your country's import policies, please check with them before ordering.

Please note: Native Remedies reserves the right to change the shipping method at its own discretion and expense. Native Remedies is not responsible for delays caused by weather or other natural disasters.

Also Note

USA Overnight Shipping & Handling - Please understand that choosing Overnight does not necessarily mean your order will be in your hands tomorrow. While most orders do ship on the same day, depending on when your order is received, some will be shipped on the following day. You will receive your order 1-2 days after the order has been processed, which in most cases is within 24 hours. We do not ship orders on Saturdays or Sundays.

Back Orders

In the unlikely event that any items in your order are unavailable for immediate delivery, we will ship the remainder of your order immediately and ship the balance when it becomes available (with no additional shipping charges).

Ordering Methods

Online	Click on "Buy Now" or "Buy 2 Get 1 FREE" By
Phone	By calling Toll Free 1-877-289-1235 Monday to Sunday. Outside the U.S. call: +1 (253) 620-4542
Fax	Fax us anytime at (561) 544-6020 Domestic or International
Mail	Native Remedies, LLC 6531 Park of Commerce Blvd., Suite C-160 Boca Raton, Florida 33487 U.S.A

Order Status and Returns

Email us Monday to Thursday from 9-5 Eastern; Friday 9-4 Eastern at service@nativeremedies.com.

Payment Options

On-line orders can be paid by credit card, debit card and PayPal. We accept the following credit cards: VISA, MasterCard, American Express and Discover. We also accept most bank VISA or MasterCard debit cards. Orders sent via mail can be paid by credit card, cashier's check or money order