Ordering, Payment & Shipping Policy

We at Native Remedies want your online experience to be enjoyable, simple and successful. To that end, we have created an ordering, shipping and payment process to make your life easy. If you have any questions about our policies and procedures, please contact us using email or call customer service at +1.561.544.6006 Option 1 .

  • Most credit and debit card orders placed by 3 PM Eastern are shipped on the same business day. Mail or Fax orders are shipped once payment is received.
  • Expedited orders placed by 3 PM Eastern will ship on the SAME BUSINESS DAY. We try to ship all orders within 24 business hours.
  • We do not ship orders on Saturday or Sunday. Any order placed on Saturday, Sunday or a national holiday will be shipped on the next business day.

Shipping Charges & Taxes: Unless a customer provides us with a valid and correct tax exemption certificate applicable to the product ship-to location prior to the acceptance of their order, they are responsible for sales and all other taxes associated with the order, however designated, except for Native Remedies LLC's franchise taxes and taxes on Native Remedies, Inc.'s net income. If applicable, a separate charge for taxes will be shown on the invoice.

Below are the shipping options and the associated Shipping & Handling Charges

Local Shipping & Handling

United States of America

Please note: If you choose the No Signature Required shipping method, you are authorizing the carrier to leave your package at the shipping address provided and are aware that neither Native Remedies nor the carrier is responsible for any packages after they are delivered.

Flat Rate
Shipped via the USPS, 3 - 5 business days anywhere within the USA $5.95
Priority
Shipped via USPS, 2 - 3 business days average anywhere in the USA $7.99 for the first item, add $1 per each additional item
2-Day Guaranteed
Flat Rate
Shipped 2 business days guaranteed anywhere in the USA (no PO Boxes) $9.95
Guaranteed Overnight
(Signature required or No signature)
Shipped Next Day. Does not include Saturday delivery (No PO Boxes) $19.99 for the first item, add $1 per each additional item
Saturday Delivery
(Signature required or No signature)
Shipped Friday (No PO Boxes, Not available in all areas) $32.99 for the first item, add $1 per each additional item

Native Remedies reserves the right to change the shipping method at its own discretion and expense. Native Remedies is not responsible for delays caused by weather or other natural disasters.

International Shipping & Handling

Canada

Normal
(No tracking available)
Shipped via Global Priority, 14-28 business days $10.99 for the first item, add $1 per each additional item
Canada Expedited
Shipped , 3-5 business days (No PO Boxes) $26.99 for the first item, add $1 per each additional item. Estimated delivery time for items we have in stock is 2 to 4 business days from date of shipment provided no problems occur with your local customs office.

For all Canadian shipments, Native Remedies will not be held responsible or liable for any problems that result at your local customs office. If customs duties are assessed, these are in addition to your shipping charges and must be paid directly by you. No refunds will be given for items that are seized at your local customs office.

Native Remedies will not be held liable for any customs duties or taxes that arise from your local customs office. Native Remedies will also not be held responsible for any additional fee the local carrier in your country may charge.

Please note: We recommend that you choose a shipping method which can be tracked. For non-tracked methods of shipping, Native Remedies will not be responsible for lost shipments.

All Other Countries

International
(No tracking available)
Shipped via Global Priority, 14-28 business days anywhere in the world $11.99 & up for the first item, add $1 per each additional item. Not available in all countries.
International Expedited
Shipped Expedited, 3-5 business days (No PO Boxes) Varies by country. Price is provided in shopping cart.

Customs and import policies in some countries prohibit the importing of herbal and/or homeopathic products for personal use. It is your responsibility to check your country's policies. Because of increased vigilance in Germany, we no longer ship to Germany.

Estimated delivery time for items we have in stock is from date of shipment provided no problems occur with your local customs office. Some countries may require various types of import licenses. Native Remedies will not knowingly ship any products to any countries that may require any type of license. Native Remedies will not be held responsible or liable for any problems that result at your local customs office. No refunds will be given for items that are seized at your local customs office. Native Remedies will not be held liable for any customs duties or taxes that arise from your local customs office. Native Remedies will also not be held responsible for any additional fee the local carrier in your country may charge. Our international shipping prices reflect the base shipping charge not including customs duties, taxes and country specific fees. Our fees ONLY reflect the cost for us to ship your order to your country. If you are unsure of your country's import policies, please check with them before ordering.

Native Remedies reserves the right to change the shipping method at its own discretion and expense. Native Remedies is not responsible for delays caused by weather or other natural disasters.

Also Note

USA Overnight Shipping & Handling - Please understand that choosing Overnight does not necessarily mean your order will be in your hands tomorrow. While most orders do ship on the same day, depending on when your order is received, some will be shipped on the following day. You will receive your order 1-2 days after the order has been processed, which in most cases is within 24 hours. We do not ship orders on Saturdays or Sundays. A signature may be required for your deliveries.

Back Orders

In the unlikely event that any items in your order are unavailable for immediate delivery, we will ship the remainder of your order immediately and ship the balance when it becomes available (with no additional shipping charges).

Ordering Methods

Online Click on "Buy Now" or "Buy 2 Get 1 FREE"
Phone By calling Toll Free 1-877-289-1235 Monday to Sunday.
Outside the U.S. call: +1 (561) 999-8857
Fax Fax us anytime at (561) 544-6020 Domestic or International
Mail Native Remedies, LLC
6531 Park of Commerce Blvd., Suite C-160
Boca Raton, Florida 33487
USA

Order Status and Returns

To check on the status of an order or return, please contact us using email or call customer service at +1.561.544.6006 Option 1. We are available Monday to Thursday from 9-5 EST and Friday 9-4 EST.

Payment Options

On-line orders can be paid by credit card, debit card and PayPal. We accept the following credit cards: VISA, MasterCard, American Express and Discover. We also accept most bank VISA or MasterCard debit cards. Orders sent via mail can be paid by credit card, cashier's check or money order

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