Thank You For Contacting Us


Thank you for contacting Native Remedies. You can expect a response to your inquiry within two business days.


Please remember to add to your safe list (white list) to guarantee you receive our reply. If our domain is not added to your safe list, it is possible that incoming email from Native Remedies may be dumped into the bulk mail category or filtered out by the spam filters, and you will not receive our reply.


Please note: If you have not received a response from us in 48 hours, please check your 'junk' (spam) folder.



To protect your security, please do not submit your credit card details through email.


Contact Us

There are many ways to get in touch with us so please don't hesitate to email, phone, or mail. We are here to help!

Order Shipping Status
If you have not received your order and believe it is late, please check the Shipping Policy to review our standard delivery times. If your shipment is overdue, please email us.

We will attempt to respond to all requests on the same business day, and certainly within 1 business day. Please note that the hours of operation for our customer service desk are Monday - Friday 7 AM-5 PM CST.
Returns and Refunds
If you have a question about returning a product please first review our Guarantee which explains under what conditions and where to return a product. If you still have questions, or wish to check on the status of your refund, please email us.
Product Related Questions

Ask Our Experts


Order Toll Free: +1.877.289.1235
Customer Service Phone: +1.800.683.1235
Customer Service Hours
Monday - Friday 7:00 AM - 5:00 PM (Central)

Sales Department Hours
Monday - Friday 7:00 AM - 5:00 PM (Central)

Silver Star Brands, Inc.
2155 S. Oakwood Road
Oshkosh, WI 54906


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